About Automate IT

Automate IT Inc is an IT solutions and services company based in Nashville, TN, with a focus on monitoring, maintaining, managing, securing, and automating IT infrastructure and applications. Our goal is to simplify and automate IT operations using cloud and mobility technologies to provide the best client service experience. We value teamwork, smart work, and prioritize care for our employees.

Role Overview

This is a full-time hybrid role for a Network Support Specialist at Automate IT Inc. The Network Support Specialist will be responsible for monitoring and maintaining network systems, providing technical support, troubleshooting network issues, ensuring network security, and optimizing networking operations. While the role is mainly located in Nashville, TN, some remote work is acceptable.

Key Responsibilities

Qualifications & Requirements

Network Administration and Troubleshooting skills
Technical Support expertise
Knowledge of Network Security principles
Experience in Networking technologies
Excellent problem-solving and communication skills
Ability to work independently and in a team
Certifications in relevant IT fields (e.g., Cisco, CompTIA) are a plus
Bachelor’s degree in Computer Science, Information Technology, or related field
LAN / WAN Config Management
Strong skills in Sonicwalls, CISCO, Fortigate, Ubiquiti

What We Offer

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Role Summary

Why Automate IT?

Join an agile team revolutionizing IT operations. We offer cutting-edge tech experience, rapid career acceleration, and a culture centered around innovation and care.