Network & Apps Services
A large Group of Hospitals, Clinics & Pharmacies in TX, USA
About Client
A large Group of Hospitals, Clinics & Pharmacies in TX, USA
Scope of Work
- Infrastructure Management Services
- Asset Management
- Patch Management
- Application Performance Monitoring & Problem Management
- Performance Monitoring and Error Correlation
- Cybersecurity
Technology Environment
- .NET / IIS & SQL Server Applications
- Desktops / Windows and Linux Servers
- CISCO, SonicWall, Dell Network Devices
Key Benefits
- Identify business transaction failures and infrastructure KPI that caused the same.
- Reduced Problem Management time by 90%
- Able to ensure 99.9999% availability due to proactive and predictive alerts